Turnaround Time                                                                                                                                          

All orders are shipped within 48 hours Monday-Friday 8am-4pm.

 

Carriers

Within the Republic of South Africa, we generally use Fastway Couriers or SAPO to deliver goods. Within the United States of America, we generally use USPS to deliver goods. Within the United Kingdom, we generally use the Royal Mail to deliver goods. Any of the above listed carriers will be used for delivery to countries not mentioned above.

Order Tracking                                                                                      

When using Fastway Couriers in the Republic of South Africa, a tracking number will be provided to track the order.

Shipping Rates                                                                                                                      

The rate charged for the shipping of your order is based on the weight of your products and your location.  Before the final checkout page you will be shown what the cost of shipping will be. At this stage you will have the choice to either proceed or cancel your order.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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